Privacy Policy

Last updated: June 16, 2026

1. Introduction

EastMarket ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose information from both Sellers and Clients who use our platform and the EastMarket mobile application available on the Google Play Store.

2. Data We Collect

We collect information to provide better services to all our users. The data we collect includes:

  • Account Information:Name, email address, phone number, and business details.
  • Seller Data: Company profiles, certifications, product catalogs, and performance metrics.
  • Client Data: Order history, search preferences, saved items, and interaction data.
  • Technical Data: Device identifiers, IP addresses, app usage logs, and crash reports.
  • Payment Data: Processed through secure, third-party payment gateways (we do not store full credit card numbers).

3. How We Use Data

Your data is used to:

  • Facilitate commercial transactions and communication between Sellers and Clients.
  • Operate and improve the EastMarket marketplace.
  • Provide our "Trade Assurance" security services.
  • Personalize product recommendations and search results.
  • Maintain safety, security, and integrity of the platform.

4. Data Sharing and Disclosure

We do not sell your personal data. We only share information in the following circumstances:

  • Service Providers: To process payments, handle logistics, and support customer service.
  • Legal Requirements: If required by law, subpoena, or government authority.
  • Business Transfers: In connection with a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard encryption (SSL/TLS) and security measures to protect your data from unauthorized access, alteration, or destruction.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also object to processing or request data portability.

7. Data Retention & Deletion

We retain data only as long as necessary to fulfill the purposes for which it was collected. You can request account deletion, which will result in the removal of your personal data from our active databases.

8. Contact Us

If you have questions about this Privacy Policy, please contact our Data Protection Officer at: privacy@eastmarket.com.